Top 5 Questions to Ask Before Renting a Storage Unit

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TI Storage
December 23rd, 2019


Moving into a big city like New York can be incredibly exciting. You now have some of the greatest cultural attractions, most amazing restaurants, and big Broadway shows right at your doorstep. And you’re probably also finding out that in big cities, apartments can be hard to find, there’s plenty of competition for what’s available, and the units are smaller than what you might have expected. Suddenly not everything that you own seems likely to fit in there. Anyone who has ever moved out of their parents’ house into their first apartment, relocated from a small town to a big city, or downsized from a big home into an apartment has gone through this. That’s why we have another option, which is renting out a storage unit as a safe place for your belongings that either won’t fit into your new apartment or you want to keep but don’t need at the moment. But once you decide to find a storage unit, what should you be looking for? Good question. Here are some tips on what you should be asking the storage facility.

Questions You Should Ask Before Renting a Storage Unit in NYC

Whatever it is you need to store — seasonal clothing, holiday decorations, maybe part of your massive book collection — a storage unit should be the perfect solution. One reason why the self-storage industry is growing so quickly is that there are plenty of individuals, families, and businesses looking to do the same thing. But once you’ve decided that a storage unit is what you need, you might be wondering if there are questions you should be asking the facility. The answer to that is: Yes! Here are some top issues you want to raise so you can feel confident leaving your possession there.

How Much Security Do You Provide?

The last thing you want is to place important items in a facility where they’re vulnerable to theft. When you’re interviewing the facility’s staff, ask about their security measures to prevent criminals from targeting the building. That can include: 
  • Front-gate access
  • Limits on who can enter the property
  • State-of-the-art security technology like surveillance cameras
  • Security alarms
  • On-site management
  • and proper lighting.  
Storage facilities that take security seriously are the ones you’re going to want to use.

Are Your Facilities Climate-Controlled?

Thefts are one potential threat to your belongings, but another is major shifts in temperatures. Ask if the storage facility has climate control, which is critical for protecting your belongings from the elements. Your belongings are vulnerable to extreme fluctuations in weather such as soaring heat and humidity in summer or frigid cold, and the possibility of mold from too much moisture. It’s important to find a facility that offers climate-controlled storage, since this is going to keep your belongings at a safe temperature and humidity level. 

When Can I Access My Storage Unit?

Many of us operate on a 9-5 workday schedule, but you definitely want to be certain that your storage unit doesn’t. After all, what if you need to get something out of storage, and it’s well past midnight? What if you’re storing documents and need something for a business meeting the next morning. Ask what their hours of access are, because you’re going to want a facility that’s open 24/7 so you can drop off and pick up your stuff when it’s most convenient for you — not the storage company. While most storage facilities are open during normal 9-5 business hours, the ones with more flexible hours are the ones you should be looking at.

How Are Your Facilities Maintained?

How well the managers maintain the facility is also important. For example, do they take regular steps to keep the building and the storage units free of pests, insects, and rodents? Does the facility ensure against leaks or moisture problems? The last thing you want is bugs and rodents invading your storage unit, so you’ll want to be certain the building is clean and uninviting to the creepy-crawlies. You’ll also want to know if insurance is available at the facilities you’re looking at.

Can I Take a Tour of Your Storage Facility?

A very good sign is that the storage facility staff will give you a tour beforehand so you can check out the building. If you notice they have units of varying sizes — meaning you could upgrade to either a larger one or downsize into a smaller one as your needs change — that’s going to be important as well.

Discover TI Storage for Self-Storage Solutions in NYC

If you’re in need of a storage unit, look no further than Treasure Island Storage. Security is a top concern at TI Storage, which is why we offer video surveillance, gated security, climate-controlled units and insurance for your belongings. Whatever it is that you need to have stored, TI Storage has a variety of climate-controlled storage units to suit your needs, and you can access your belongings 24/7. Located throughout New York and New Jersey, Treasure Island Storage is guaranteed to be the top choice for self-storage near you. Simply locate the Treasure Island Storage in your neighborhood and stop by. Our team of storage solution associates is happy to show you around and help you reserve the unit you need. Contact us today!


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